User Experience Intern

BlueCross BlueShield of Tennessee is hiring interns to help us provide our members with peace of mind through better health!  These internships are paid positions and offer flexible schedules.  The majority of BCBST interns are hired for the summer (May – August), but openings are posted throughout the year, as workload and budgets allow.  Internships generally offer a minimum of 20 hours/ week and typically 40 hours/ week during the summer months.

Job Description:

Job Qualifications

Education

• Active college student (in an accredited college or university) who has completed a minimum of two years of college are eligible.
• Recent college graduates and students enrolled in a Masters or Doctoral program (in an accredited college or university) are also eligible.
• Must provide transcripts.
• Active full-time BCBST employees are not eligible to participate in the program.

Experience

• Varies based on line of business. Please see Job Specific Requirements section below for this internship’s specific responsibilities and preferred qualifications.

Skills/Certifications

• Able to prioritize, work independently, and effectively manage time and resources.
• Effective communication skills: written and verbal.
• Proficient computer skills and Microsoft Office experience (Outlook, Word, Excel and PowerPoint)
• Appropriate decision making skills required.

GPA requirement

• Must have a 2.75 GPA or higher

Job Specific Requirements:

Preferred Majors and Job Responsibilities:

• Majors:  I/T (computer science), Design, Marketing, Communications
• Conduct user research, using both qualitative and quantitative techniques
• Analyze and synthesize data to generate meaningful insights and actionable recommendations
• Document and share research findings in engaging presentation-format
• Familiarity with digital accessibility will be a plus

Preferred Skills:

Number of Openings Available:

1

Worker Type:

Intern (Trainee)

Company:

BCBST BlueCross BlueShield of Tennessee, Inc.

Remote-First Statement:

BCBST is a remote-first organization with many employees working primarily from their homes.  Each position within the company is classified as either fully remote, partially remote, or office based.

BCBST hires employees for remote positions from across the U.S. with the exception of the following states:  California, Massachusetts, New Hampshire, New Jersey, and New York.  Applicants living in these states may move to an approved state prior to starting a position with BCBST at their own expense.  If the applicant moves to Chattanooga, TN, they may be eligible for relocation benefits.

Applying for this job indicates your acknowledgement and understanding of the following statements:

BCBST is an Equal Opportunity employer (EEO), and all employees and applicants will be entitled to equal employment opportunities when employment decisions are made. BCBST will take affirmative action to recruit, hire, train and promote individuals in all job classifications without regard to race, religion, color, age, sex, national origin, citizenship, pregnancy, veteran status, sexual orientation, physical or mental disability, gender identity, or any other characteristic protected by applicable law.

Further information regarding BCBST's EEO Policies/Notices may be found by reviewing the following page:

BCBST's EEO Policies/Notices

BlueCross BlueShield of Tennessee is not accepting unsolicited assistance from search firms for this employment opportunity. All resumes submitted by search firms to any employee at BlueCross BlueShield of Tennessee via-email, the Internet or any other method without a valid, written Direct Placement Agreement in place for this position from BlueCross BlueShield of Tennessee HR/Talent Acquisition will not be considered. No fee will be paid in the event the applicant is hired by BlueCross BlueShield of Tennessee as a result of the referral or through other means.

Tobacco-Free Hiring Statement

To further our mission of peace of mind through better health, effective 2017, BlueCross BlueShield of Tennessee and its subsidiaries no longer hire individuals who use tobacco or nicotine products (including but not limited to cigarettes, cigars, pipe tobacco, snuff, chewing tobacco, gum, patch, lozenges and electronic or smokeless cigarettes) in any form in Tennessee and where state law permits. A tobacco or nicotine free hiring practice is part of an effort to combat serious diseases, as well as to promote health and wellness for our employees and our community. All offers of employment will be contingent upon passing a background check which includes an illegal drug and tobacco/nicotine test.  An individual whose post offer screening result is positive for illegal drugs or tobacco/nicotine  and/or whose background check is verified to be unsatisfactory, will be disqualified from employment, the job offer will be withdrawn, and they may be disqualified from applying for employment for six (6) months from the date of the post offer screening results.

Resources to help individuals discontinue the use of tobacco/nicotine products include smokefree.gov or 1-800-QUIT-NOW.

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