UX Researcher Intern

College Students Apply Today! Start your career off right by gaining real-world job training in our immersive Axos Summer 2023 Internship Program. Work on challenging and impactful projects in our fast-paced, highly collaborative environment. Join our Consumer IT team and build your skillset.

Intern Program Dates:

Session 1: 5/31/2023 - 8/18/2023

Session 2: 6/21/2023 - 9/08/2023

Responsibilities

• Work closely with our research and UX leads to learn and demonstrate their ability before they’re asked to do these tasks on their own
• For example, before moderating interviews with users, you’ll take notes while another researcher moderates. The goal is to help the Research Intern become more independent by the end of the internship.
• Research planning: Understanding the problem or question, defining hypotheses, then selecting the best methods to get answers
• Conducting research using a variety of methods
• Qualitative & usability studies: Identifying participant selection criteria, moderating interviews, notetaking during sessions
• Identifying trends out of interviews, analyzing data
• Creating and giving presentations about the findings. Adding research findings to the research backlog

Requirements

• Exceptionally high-quality standards and attention to detail
• An entrepreneurial spirit in which you take ownership of your product and work to continuously improve
• Analytical attention to detail
• Qualitative moderating
• Excellent organizational and communication skills
• Strong commitment to meeting high expectations of end users
• Excellent documentation skills
• High quality presentation skills
• A good understanding of web development best practice and design methods
• Ability to partner with various cross-functional teams for direction and consistency - providing leadership when necessary
• Microsoft office tools
• Knowledge of UX research methodologies (summative tests, semi structured interviews, card sorts, RITE testing, usability testing, etc.)

APPLY DIRECTLY FOR CONSIDERATION

Born digital, Axos Bank has reinvented the banking model and grown to over $18.4 billion in assets since our founding in 2000. With a broad and ever-growing range of financial products, Axos Bank is rated among the top 5 digital banks in the country! Axos Financial is our holding company and publicly traded on the New York Stock Exchange under the symbol "AX" (NYSE: AX).  

We bring together human insight and digital expertise to anticipate the needs of our customers. Our team members are innovative, technologically sophisticated, and motivated to achieve.  

Learn more about working here!

A targeted hourly range of USD $16.30.00/Hr. - USD $25.00/Hr., based on the experience, skills, and education/certification required for this position.

Axos benefits and perks include:

• Sick Leave
• 401(k) Retirement Saving Plan with Employer Match Program
• Free Access to Self-Directed Trading
• Networking with Executives
• Wall St. Training Courses
• Access to Onsite Gym and Walking Distance from UTC for San Diego Interns

Pre-Employment Drug Test:

All offers are contingent upon the candidate successfully passing a credit check, criminal background check, and pre-employment drug screening, which includes screening for marijuana.  Axos Bank is a federally regulated banking institution.  At the federal level, marijuana is an illegal schedule 1 drug; therefore, we will not employ any person who tests positive for marijuana, regardless of state legalization.

Equal Employment Opportunity:

Axos Bank is an Equal Opportunity employer. We are committed to providing equal employment opportunities to all employees and applicants without regard to race, religious creed, color, sex (including pregnancy, breast feeding and related medical conditions), gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship status, military and veteran status, marital status, age, protected medical condition, genetic information, physical disability, mental disability, or any other protected status in accordance with all applicable federal, state and local laws.

Job Functions and Work Environment:

While performing the duties of this position, the employee is required to sit for extended periods of time. Manual dexterity and coordination are required while operating standard office equipment such as computer keyboard and mouse, calculator, telephone, copiers, etc.

The work environment characteristics described here are representative of those an employee may encounter while performing the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.

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