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Aeroflow Health

User Experience Research Paid Intern- Remote

Carrollton, GA (Remote)
|
Internship
|
Intern
Requires College/University Enrollment
2024-06-12
4.5

Aeroflow Health – User Experience Research Intern - Remote

Aeroflow Health is taking the home health products and equipment industry by storm. We have created a better way of doing business that prioritizes our customers, our community, and our coworkers. Aeroflow believes in career building. Whether you are looking for a place from which to launch your career - or a stable, ethical company in which to advance you will not find an organization better equipped to help you meet your professional goals than Aeroflow Health..

The Opportunity

Within Aeroflow, the Product Engineering team is composed of 50 team members including Software Engineers, Product Owners, Quality Testers, UX and UI experts. As a patient-first organization, we understand that user research will help us better understand our patient needs as well as develop better technology and products to serve those patient needs. Therefore, this role contributes directly to the success of our next stage of growth as a company.

  • We focus on delivering high quality, best in class digital products and experiences to our patients and our internal colleagues.
  • We support all of Aeroflow’s business units: Breast Pumps, Diabetes, Urology and Sleep.

Your Primary Responsibilities

We are currently seeking a User Experience Research Intern. As a UX Research Intern, you will be expected to:

  • Review live site recordings of user sessions for patterns and themes to identify friction in our live site patient experiences. Document findings and results, collaborate with UX researcher to distill into a thesis and present.
  • Review new and archived user testing data for patterns and themes to answer questions posted by UX researcher and business.
  • Review new and archived a/b testing results for patterns and themes to answer questions posted by UX researcher and business.
  • Set up basic a/b tests on staging for review by UX researcher and approval to replicate on the live sites.
  • Support in putting together presentations and findings for business stakeholders.
  • Partner To support with UX Researcher on research needs to identify themes and make succinct recommendations based on data trends and observations.
  • Employees have an individual responsibility for knowledge of and compliance with laws, regulations, and policies.
  • Compliance is a condition of employment and is considered an element of job performance
  • Maintain HIPAA/patient confidentiality

Skills for Success

  • The ideal candidate is curious about how people engage with the world around them, specifically the internet- and eager to join a fast paced and highly driven team to turn ideas into user-centric experiences. The ideal candidate also possesses the following qualities:
    • Capable of building strong professional relationships quickly with many team members as this individual will work across all business units.
    • Self-starter who can take direction then work autonomously to complete projects.

Required Qualifications

  • Pursuing a bachelor's degree in the following or related field: Data Science, Statistics, Psychology, Cognitive Science, Human Factors, HCI or HCD
  • Proficient using google docs, google slides and google sheets

You might also have

  • Experience or interest in design, web design, web development, coding.
  • Experience or interest in the healthcare or health insurance fields.

What we look for

We are looking for highly motivated talented individuals who have the ability…

  • To manage multiple projects at the same time.
  • Take constructive feedback as a learning opportunity.
  • Curious about human nature and what motivates us.
  • Natural sense of compassion for your fellow man, and a desire to make lives better.

What Aeroflow Offers

Competitive Pay, Health Plans with FSA or HSA options, Dental, and Vision Insurance, Optional Life Insurance, 401K with Company Match, 12 weeks of parental leave for birthing parent/ 4 weeks leave for non-birthing parent(s), Additional Parental benefits to include fertility stipends, free diapers, breast pump, Paid Holidays, PTO Accrual from day one, Employee Assistance Programs and SO MUCH MORE!!

Here at Aeroflow, we are proud of our commitment to all of our employees. Aeroflow Health has been recognized both locally and nationally for the following achievements:

  • Family Forward Certified
  • 5000 Best Place to Work award winner
  • HME Excellence Award
  • Sky High Growth Award

If you’ve been looking for an opportunity that will allow you to make an impact, and an organization with unlimited growth potential, we want to hear from you!

Aeroflow Health is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.

GO TO THE JOB

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