Current ENMAX employees are encouraged to apply through their internal Workday access.
Posted: April 4, 2024
Closing Date: April 14, 2024
Position Type: Limited Term (12 months)
Union: CUPE
ENMAX Values – Safety, Integrity, Accountability, Service, Teamwork, Agility, Innovation
The Digital User Experience Analyst will join the ENMAX digital team to provide leadership and strategic analysis on new digital initiatives and enhance the customer experience by improving the usability, accessibility, and interaction between customers and our digital channels.
The ideal candidate works best in highly collaborative, cross-functional teams; particularly on projects that span waterfall and agile development methodologies. Working across the user experience domain, the user experience designer will have a primary focus on problem analysis, interaction design, information architecture, and visual design, and will have knowledge and expertise with development technologies such as CSS, HTML, React and Storybook.
Major Responsibilities:
- Work closely with project leads and stakeholders to gather project requirements, analyze business problems, and develop UX strategies for the business.
- Lead the design of new and existing projects using a design thinking process.
- Provide mentorship to UX design team members and business stakeholders.
- Lead user research activities such as click tracking, A/B testing, and usability testing to better understand user needs and pain points.
- Create user journeys, wireframes, prototypes, and design specifications, translating designs across all devices and screen sizes.
- Present and rationalize UX design concepts to technical and non-technical stakeholders, including those at an executive level.
- Prepare designs for handoff to development teams, participating in UX and development reviews and providing feedback to developers as required.
- Help define and build the design language system for ENMAX digital using Figma, HTML/CSS, React and Storybook components.
- Stay up to date on the latest UX trends and best practices.
Education Required:
- Undergraduate degree or post-secondary education in a related discipline such as web design, computer science, human-computer interaction, industrial/product design, visual design, or an acceptable combination of education, experience, and training.
Qualifications & Experience:
- Minimum of 10+ years working in a UX or design-based role.
- Solid understanding of user-centered design principles and methodologies.
- Experience leading UX driven projects and mentoring peers.
- Experience analyzing complex business problems and advising on strategic solutions.
- Proven track record creating simple and intuitive experiences for complex processes and tasks.
- Advanced knowledge of UX design tools such as Figma.
- Thorough understanding of HTML and CSS and how React components work.
- Demonstrated proficiency gathering and interpreting web metrics and analytics (Google Analytics, Tag Manager, and CrazyEgg experience is preferred).
- A diverse portfolio that demonstrates strong user experience design and research principles.
Competencies:
- Ability and experience to pay attention to the details while still being able to see the big picture.
- Data driven with strong analytical skills and the ability to understand business requirements and translate them into technical requirements
- Strong organizational and time management skills to effectively manage competing demands from various stakeholders with tight timelines
- Strong written and oral communication skills combined with the ability to conduct yourself comfortably and professionally with various levels at ENMAX
- Embraces the competencies and core values of ENMAX Corporation
Did we mention the ENMAX Advantage?
We offer competitive compensation including a comprehensive flexible benefits program, non-downtown location that includes great building amenities such as free onsite fitness facility with programming geared to employee’s needs, onsite childcare centre (upon availability, offered from our ENMAX Place location 141 – 50 Ave. SE), free parking and much more. If you share our values and would like to make a difference with your career, join the team and see where the ENMAX possibilities can take you.
Salary: Analyst, Level C (Current CUPE 2024 rates)
$97,206.20 - $103,276.63 - $109,366.89 - $115,437.32 - $121,507.75
Location: This role will be part of our hybrid (home and office) work force with office workspace located at ENMAX Place (141 - 50th Avenue SE, Calgary, AB). You will work from home on Mondays and Fridays and in the office on Tuesdays, Wednesdays, and Thursdays.
Note:
- If we can provide an accommodation or adjustment to make the process more accessible for you, please let us know. ENMAX welcomes all qualified applicants to apply and is committed to a safe and respectful workplace. It is our aim to have a workplace which is inclusive and values safety, diversity, personal integrity, respect for individual differences, and encourages ownership and accountability for our actions.
- Every ENMAX employee is responsible to take reasonable care to protect the health and safety of themselves, of all other workers, and of the public. Each employee must become familiar with safety procedures and rules applicable to their job and are required to follow them while working at ENMAX.
- Must be legal to work in Canada and requires the successful completion of a criminal background check. Two pieces of valid Government issued ID will be required.
In the spirit of reconciliation, we respectfully acknowledge that we live and work on the traditional lands of Indigenous Peoples. ENMAX headquarters is in Calgary, Alberta, the traditional territory of the Blackfoot Confederacy, comprised of the Siksika, Kainai, Piikani, and Amskapi Piikuni Nations; the Tsuut’ina Nation; and the îyârhe Nakoda Nations of Chiniki, Bearspaw, and Goodstoney, and home to the Métis Nation of Alberta, as well as many diverse Indigenous people who have made the city their home. We are committed to strengthening relationships with Indigenous Nations and peoples in all communities where we operate, through respect and collaboration.
Please visit ourcareers pageto learn more about other opportunities at ENMAX Corporation.
