Why We Need You – The Mission
ATP is the leading provider of aviation software and information services. Our innovative product lines, including Flightdocs, Aviation Hub, ChronicX, and Spotlight, reduce operating costs, improve aircraft reliability, and support technical knowledge sharing and collaboration in all aviation and aerospace industry sectors. The products and services of ATP support more than 75,000 aircraft maintenance professionals worldwide. As a global company, ATP has more than 7,500 customers in 137 countries and partnerships with over 90 OEMs.
As a UX Designer, you will support our effort to streamline our software design strategy and process all while exuding curiosity, diplomacy, and dependability. It will be important for this person to showcase their ability to listen, catch on fast, and reduce complexity. The position is based out of our Bonita Springs office and reports to the Head of Product Design based in Austin.
What You’ll Accomplish - Your Performance Objectives
-In your first 6 months, you will identify at least one broken feature or product flow and present at least one possible solution to correct it.
-In your first 12 months, you will identify and conduct at least one research project that directly contributes to a feature improvement.
-On an ongoing basis, you will drive and document design alignment with both Product Management and Engineering on design deliverables.
Who We’re Looking For - The Personal Competencies That Matter
Trusted advisor to customers and colleagues: Establish domain expertise by learning about our industry and listening. You will gain the trust of internal teams by showing them a better way and
Passion for research. You will practice evangelism for and conduct rigorous user research, including (but not limited to) contextual inquiry, participatory design, and usability testing. You will take research data and produce insights and solutions
Process improvement. You will be working in an environment that is evolving toward a Product-led, Agile workflow. You will need to work towards design system standardization, building Taxonomy/Information Architecture, and wireframing; all in an environment where we are still moving towards an Agile process.
Collaborative: You have empathy for your colleagues and customers. You demonstrate and influence cross-functional collaboration within the company and seek out opportunities to build relationships with others, especially in product-related functions, and can drive initiatives forward, even when difficult personalities or politics stood in the way.
How we work – The Core Values that Define Our Culture
We are at our best when we:
are selfless team players. We work together to achieve our goals and we put the team ahead of ourselves.
are driven to succeed exceed. We take pride in our work and in exceeding expectations.
find a better way. By seeking to understand the challenge, we work to improve the process and solution.
are simplifiers (not complicators). We focus on solutions and not obstacles. We take action and ownership. We gather the right people in the room and drive to a solution.