User Interface (UI) / User Experience (UX) and Graphic Designer

Preference will be given to qualified employees, as defined in the Full-Time Support Staff Collective Agreement.  Should a suitable candidate not be found, external candidates will be considered.

The User Interface / User Experience (UI/UX) and Graphic Designer contributes to the creative design and development of the user interface of the platform and mobile application associated with Sheridan’s new signature learning experience, S-Sense. The UI/UX and Graphic Designer is an integral part of a team that creates graphical assets, visual concepts using a human-centered and engaging interface for students to meaningfully use to facilitate the development of their own S-Sense. As a core feature of Sheridan’s 2024 Strategic Plan, the UI/UX and Graphic Designer draws from Sheridan’s new brand strategy and collaborates with key stakeholders from representative areas to ensure that the platform and mobile application not only emulate the desired aesthetic of S-Sense but align with Sheridan’s Brand across multiple platforms. The designer coordinates and supports usability testing, evaluates results, and contributes to planning associated with the evolution of the user interface and user experience, ensuring that associated designs reflect stakeholder input, showcase creativity, and demonstrates a strong analytical approach. The UI/UX and Graphic Designer supports the creation and implementation of graphic design components associated with the communication of S-Sense throughout the Sheridan community including students, faculty/staff, and to external partners through the development of graphic assets and visual concepts. Finally, the UI/UX and Graphic Designer designs to realize an interface experience that reflects industry best practices, and Sheridan’s commitment to inclusive and accessible technologies, collaborating with key stakeholders to reach design outcomes that adhere to Sheridan’s policies and processes.

What You’ll be Doing

• Create visually engaging and intuitive user interfaces and experiences for the platform and mobile application using appropriate design tools and techniques in collaboration with the core platform and mobile application development team.
• Use industry-standard UI/UX tools to design innovative and creative user interface elements, controls, screens, and pages and organize them in workflows, wireframes, and user interface specifications.
• Create optimal user experiences and user-centered designs through a holistic lens of usability, research, feedback, analytics, strategic importance, time to market and implementation goals.
• Implement user interface design standards according to Sheridan’s digital and brand style guides, and industry best practices in interaction and human centred design.
• Provide support to usability testing to validate ideas and refine designs. Create UI/UX design specifications and other documentation as needed to communicate ideas and recommendations within project timelines.
• Ensure alignment of all user interface and graphic designs with AODA and other Sheridan related accessibility and usability standards, along with industry best practices.
• Collaborate with the S-Sense team to realize the platform experience and implementation goals in a manner that fosters openness, creativity, and alignment with Sheridan guidelines and industry best practices. Shares industry trends and best practices with team.
• Consult with stakeholders and coordinate and receive input from users to ensure human-centered design outcomes.
• Ideates, designs, and creates custom graphical assets used in the S-Sense platform and mobile application and content.
• Create logos, brochures, presentations, and promotional assets to support with the communication of S-Sense throughout the Sheridan community including students, faculty/staff, and to external partners.
• Consults, collaborates, and presents designs to S-Sense team and consults with key Sheridan stakeholders (e.g., CPAM), implementing feedback while retaining the aesthetic of S-Sense.
• Coordinate UI/UX design outcomes and deliverables using an agile development and self-management approach; organize deliverable outcomes within, at times, shifting multiple priorities with responsiveness.
• Performing other duties as assigned.

About You

Your research, analysis skills and your creativity will help to facilitate the measurement, interpretation and presentation of information in the most impactful way.

You are an analytical and creative thinker and have a knack for thinking critically about how processes flow and how to build systems.  

You have excellent written and verbal communication skills, and ability to present to diverse audiences and communities.

You have a client service focus with an aptitude to make connections, support others, provide excellent customer service and might identify as a community builder.


The successful candidate will also possess the following qualifications:

• Must possess a minimum 3-year diploma/degree plus professional certification or equivalent in UI/UX, Web Design, Digital Product Design, or Graphic Design related field and a minimum of 3 years experience in UI/UX and/or Graphic Design.
• Experience with tools that support UI/UX design and prototyping like Figma, Sketch, Marvel, InVision, Canva (2 years) and user interface design for mobile applications on various platform (iOS/Android) and device types (mobile phones / tablets) using responsive design techniques and strategies (1 year)
• Experience with industry-standard graphic design tools such as Adobe Creative Cloud tools (Photoshop, Illustrator, InDesign) and/or open source alternatives such as GIMP, Inkscape and Vectornator. (1 year)
• Experience in conducting full human-centered user experience design projects from start to finish, including wireframes and prototypes. (1 year)
• Skilled in designing and adhering to AODA, accessibility, and usability standards (1 year)
• Graphic design of mobile application assets such as logos, icons, images, custom controls, mobile app branding assets in various standard graphic formats. (1 year)
• Experience working designing and implementing UI/UX and/or graphic design materials within a post-secondary environment (would be an asset)
• Experience/knowledge of learner experiences within a college or post-secondary environment (would be an asset)

Who We Are:

Every member of the Sheridan community is passionate about the transformational role we play in people’s lives. Our strategic plan, Sheridan 2024: Galvanizing Education for a Complex World (https://sheridan2024.sheridancollege.ca/), charts a path towards a new ground-breaking model of higher education that reshapes post-secondary education and better prepares students for the future. We are committed to demonstrably advancing equity, diversity and inclusivity.  Diversity is our strength and fuels our commitment to excellence. Across our campuses, we’re making meaningful strides towards developing an equitable and inclusive community.
For more information, visit: Why Work at Sheridan

Other Details
Faculty/Department: Office of the Provost
Campus Location: Trafalgar (may be assigned activities at any Sheridan campus) This position is currently working a hybrid of on-campus and remote work.
Reference #: J0323-1242
Employee Group: Support Staff - Permanent
Payband: H
Hourly Range: $ 33.38 - $38.75
Hours/Week: 37.5
Hours: 8:30 am – 5:00 pm, Monday to Friday
Application Deadline: June 6, 2023

Sheridan is deeply committed to implementing the Calls to Action framed by the Truth and Reconciliation Commission. We acknowledge that we live and work on the traditional territory of the Mississaugas of the Credit First Nations, Anishinaabe Nation, Huron-Wendat and the Haudenosaunee Confederacy. Sheridan is situated on these lands, and it is our collective responsibility to honour and respect those who have gone before us, those who are here, and those who have yet to come. We are grateful for the opportunity to be working on this land.

Sheridan values the diverse and intersectional identities of its students, faculty, and staff. Sheridan regards equity and diversity as an integral part of academic excellence and is committed to accessibility for all employees. Sheridan seeks applicants who embrace our values of equity, anti-racism, and inclusion. As such, we encourage applications from qualified candidates who have been historically disadvantaged and marginalized, including those who identify as First Nations, Métis and/or Inuit/Inuk, Black, members of racialized communities, persons with disabilities, women and/or 2SLGBTQ+.

Sheridan will provide job applicants with accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act. To request accommodation, please contact Human Resources.

You may be asked to provide copies of your educational credentials at the time of interview. Upon hire, we require official confirmation of educational credentials and Canadian equivalency assessments, if applicable.

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