Service Design Intern

Headspace and Ginger have recently merged to become Headspace Health! While roles are still being recruited separately on our respective websites, new hires from this point forward will be joining Headspace Health. For more information, please speak with your recruiter!

Headspace Health Product & Experience Internship Program: We are excited for a class of Product & Experience interns to join our team. This internship will run from Monday, May 15th through Thursday, August 17th and the weekly schedule will be Monday through Thursday. We are accepting applications through 5:00 pm PT on Monday, March 20th. Please take a moment to review the job details below. We look forward to reviewing your application!About the Service Design Intern at Headspace Health:

As the Service Design Intern, you’ll dig deep into what it takes to create compassionate, rigorous, and transformative mental healthcare services. You’ll look beyond the interface to uncover new ways of serving our members who seek mental health support and the care team that delivers that support. A high-level systems thinker, you will work cross-functionally to bring new insights to life through research, prototypes, blueprints, and other documents. With curiosity and empathy, you will investigate the overlapping complexities that underpin mental healthcare, and you’ll help advocate for new processes that are thoughtful, holistic, and deeply inclusive.How your skills and passion will come to life at Headspace Health:

• Collaborate with fellow designers and researchers as we generate research-backed, mindful, and welcoming product and service experiences across physical and digital touchpoints including human coaches and therapists
• Help synthesize research findings into actionable insights and informative documents
• Co-construct diagrams, schematics, and prototypes of future service offerings
• Collaboratively draft presentations and other internal share-outs
• Communicate with warmth and precision across multiple teams, workstreams, and stakeholder groups
• Identify unique and overlapping needs of people of differing cultures, demographics, and abilities
  
  

What you’ve accomplished:

• Students currently pursuing an undergraduate or master’s degree (preferably in a design or healthcare related field) or equivalent life experience
• Previous exposure to human-centered design and/or qualitative research methods
• Strong communication and storytelling skills
• Interest in mental health and wellbeing
• Prior experience in (or deep curiosity with) the healthcare system is a plus
  
  

How to get started:

If you’re excited by the idea of seeing yourself in this role at Headspace Health, please complete our application process below.Our Commitment to Diversity & Inclusion:

Diversity, Equity, Inclusion, and Belonging (DEIB) is at the heart of our mission to improve the health and happiness of the world. At Headspace Health, we are committed to bringing together humans from different backgrounds and perspectives while providing employees with a safe and welcoming work environment free of discrimination and harassment. We continuously strive to create a diverse and inclusive environment where everyone can thrive, feel a sense of belonging, and do impactful work together. As an equal opportunity employer, we prohibit any unlawful discrimination against a job applicant on the basis of their race, color, religion, gender, gender identity, gender expression, sexual orientation, national origin, family or parental status, disability*, age, veteran status, or any other status protected by the laws or regulations in the locations where we operate. We respect the laws enforced by the EEOC and are dedicated to going above and beyond in fostering diversity across our workplace.

• Applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and certain state or local laws. A reasonable accommodation is a change in the way things are normally done which will ensure an equal employment opportunity without imposing undue hardship on Headspace Health. Please inform our Talent team by filling out this form if you need any assistance completing any forms or to otherwise participate in the application or interview process.
  
  

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